Refund Policy

The advertiser may pause or stop his/her campaign(s) at any time, without having to give any explanation. The campaign(s) can be resumed at a later time. If no changes have been brought to the campaign(s), then they will be resumed instantly. If there were changes brought to the campaign(s), they will have to go through the review process.

All campaigns are moderated within 24 hours from the moment of the registration during working days, but it may take up to 48 hours during weekends or legal holidays. 

Any campaign that doesn’t comply with our Terms of Service will be rejected and you will be entitled to a refund.

You will not be entitled to a refund if, after a campaign is accepted, the advertised page is changed without noticing our team about the changes, and/or doesn’t comply with our Terms of Service.

You are not entitled to a refund once the review process has been completed and the inventory has been reserved.

The advertiser has to be sure that the promoted material or product is not illegal in the targeted countries and that it respects all the rules and laws in that country.

The advertiser is solely responsible for stopping/pausing his campaign(s). Otherwise, the campaign will remain active until all the funds of the account are spent. If an account runs out of funds, all the campaigns will remain active and will start again once funds are available, unless they have been stopped/paused.

All funded accounts that have been inactive for longer than 6 months will lose the right to withdraw money from the platform. Accounts that become active after 6 months will still have their right to use the remaining funds for advertising purposes on our network, but without being able to withdraw them. If an account stays inactive for one year, it will be permanently deleted, with no way of retrieving it or the deposited balance.

(!) Paradox media group Ltd. reserves the right to change its refund policy at any time without notice. You are bound to respect any change in our refund policy within 2 days after the update, and you are required to read this page periodically.

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